Synopsis

Expert knowledge is prized in today’s business environment - without it, businesses cannot compete in the global marketplace. That is why deep technical knowledge must now be complemented by business acumen - general knowledge of the “rules of engagement” in business - especially for those moving up the ranks.

This course helps professionals develop and apply holistic solutions to business issues. Delegates will learn to leverage variables related to the business environment, business thinking, business interactions, and business outcomes for project, organisational, personal and professional success.

They will discover the value and impact of business acumen and how to apply it to achieve greater success, as well as how to apply Strategy Execution’s practical Mindset Model for interpreting different business situations, identifying goals, communicating effectively and leveraging a variety of business “influencers.” They will also be introduced to common metrics used to measure business success and walk away with a firm grasp of what to be aware of to be successful in business, as well as how to plan for professional development.

Learn

• Apply business acumen to realise professional and personal potential
• Use Strategy Execution's Mindset Model as a framework for approaching current work and setting future goals
• Enhance your contributions to the organisation
• Adapt to changing variables in a typical business environment
• Develop your skills in alignment with your personal and professional goals

This course uses digital materials.

Topics

• The Mindset Model

  Strategic perspective

  Operational perspective

  Interpersonal perspective

  Personal perspective

  The dynamic model

• The Strategic Perspective

  Strategic influences

  Determine your strategy

  Identify vision

  Identify and analyse stakeholders

  Identify potential goals

  Set objectives and goals

• The Operational Perspective

  Operational influences

  Strategy Execution’s Operational Framework (OPF)

  Products and services

  HR/training

  Marketing/PR

  Customer service

  Process/business rules

  Finance/budgeting

  Financial reports

  Net present value

  ROI and break-even analysis

   
• The Personal Perspective

  Personal influences

  Organisational environment and culture

  Cultural challenges

  Business etiquette and politics

  Linguistic considerations

  Gender, ethnicity and class roles

   

• The Interpersonal Perspective

  Interpersonal influences

  Structuring communications

  Communication and virtual teams

  Active listening

  Interpersonal relationships

  Mentoring and coaching

  Conflict and conflict management

  Cultural conflicts

  Managing stakeholders and their expectations